Can you tell our readers a little about your background?
I have over 30 years in IT Service Management and software development (14 years developing and maintaining software, almost 16 years in QA, more than 12 years in process improvement and nearly 14 years managing these things). Most notable of my positions: 13 years as a Member of the Technical Staff at the Software Engineering Institute at Carnegie Mellon University, and 10 years in my current position as the President and Principle Consultant of ASK Process, Inc.
What recent activities have you been involved in that are relevant to the courses you instruct? Click to continue »
