COURSE 2350 | 2-DAY PUBLIC SESSION | 3-DAY VIRTUAL SESSION
Business Process Analysis & Design

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Course Outline

Section 1. Why Models

• Why succinct graphic models are powerful

Section 2. Basics of Business Process Models

• Fundamentals of BPMN
• Business Organization and levels of models
• Flowcharts, Swimlanes, and other notations

Section 3. Process Descriptions

• Describe process models
• Describe elements in models

Section 4. Decision and Alternatives

• Alternative flows
• Different scenarios of the same use case

Section 5. Activity Tabulation

• Organization and classifying activities
• Who performs activities and context

Section 6. Validating the Current State

• Identifying the business event and data
• Process modeling execution rules
• Validating models against the business

Section 7. Assessing Process Performance

• Business Strategies
• Key performance indicators
• Root cause analysis

Section 8. Designing the Future State ("to-be") Model

• Establishing goals and targets
• Identifying alternative strategies
• Costs and benefits of process improvement
• Using Process models to Define requirements

Exercise Summary

Exercise 1 — Share your goals for the class

Exercise 2 — Compare product requirements

Exercise 3 — Identify use cases and scenarios

Exercise 4 — Create basic process models

Exercise 5 — Write descriptions for process

Exercise 6 — Use decision and alternative structures

Exercise 7 — Tabulate contents of process models

Exercise 8 — Add concurrency to process models

Exercise 9 — Create process models using time

Exercise 10 — Create single object state models

Exercise 11 — Create state models for second objects

Exercise 12 — Create collaboration models

Exercise 13 — Simulate process models

Exercise 14 — Review what you've learned and compare it to your beginning objectives