COURSE 4945 | 2-DAY SESSION
Certified Scrum Product Owner Workshop

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Course Outline

I. Introduction – Align what you already know to what we will cover in class, get to know fellow course attendees, meet your instructor, and get a preview of how to prioritize product features

1. Where do you stand
2. Standing survey
3. Learning objectives
4. Who is your instructor
5. Classroom etiquette
6. Exercise: buy a feature – In this collaborative group approach to prioritization, explore the concept of assessing business value and gaining consensus
7. A quick note on note taking

II. Scrum's history – Learn the origins of agile and Scrum, find out about the Scrum Alliance and its mission to promote Scrum

1. History
2. Agile umbrella
3. Agile manifesto
4. Exercise: agile principles - The founding fathers of agile defined 12 principle's that characterize and agile environment, find out what they are, which are most important, and how your organization may be challenged to adopt them
5. Market share
6. Scrum Alliance

III. Scrum usage – Is Scrum a silver bullet? Find out when and where to apply Scrum.

1. Think and write
2. Types of work
3. Defined process control
4. Empirical process control
5. Exercise: list types of defined and empirical work – Analyze types of work and choose several that are suited for defined and empirical process control
6. Shout out

IV. Values – Scrum leadership is based on 5 values, find out what they are.

1. Think and write
2. Scrum values

V. Scrum framework – A general overview of the Scrum process as well as a common vocabulary for both agile and Scrum terms.

1. Scrum
2. Scrum process
3. Agile and scrum concepts
4. Exercise: agile and scrum concepts – Find out what you remember about agile and Scrum terms in this group based exercise.

VI. Roles and responsibilities – Find out who is responsible for doing what on a Scrum team.

1. Take a guess
2. Team
3. Product owner
4. Exercise: product owner deep dive – In this detailed case study put yourself in the shoes of the product owner and determine the best course of action to take.
5. ScrumMaster
6. Exercise: manager/employee – In this minor physical challenge, experience the difference between command and control and servant leadership
7. Exercise: fact or crap – Play this card based game in a group in order to re-enforce your learning of the roles and responsibilities in Scrum.
8. Pair share

VII. Scrum simulation – There is no better way to learn Scrum than to experience if firsthand

1. Exercise: Scrum simulation instructions – Learn the topic of your Scrum simulation and define roles within your team

VIII. Product vision – A product vision is the beacon shinning through the fog, learn how to create a compelling vision statement to guide your team

1. Vision
2. Exercise: create a product vision statement – With the help of your stakeholders develop a compelling vision statement to guide your team

IX. User roles and personas – In order to not miss any key requirements for your product it's important to identify user roles and define user personas

1. User roles
2. Exercise: identifying user roles – Identify the user roles of your product
3. Personas
4. Exercise: develop a persona – Develop a persona for your product

X. Backlog seeding – After developing a product vision statement it's time to seed your product backlog with requirements

1. Product backlog
2. Iceberg

XI. User stories – The user story format has emerged from the agile community as "the" way to document product backlog items, learn this simple and effective technique

1. User stories
2. Acceptance criteria
3. Exercise: seed the product backlog – With the help of your stakeholders author user stories (with acceptance criteria) to support your product vision

XII. Relative estimation – In order to answer the prioritization question it is important to know the complexity of implementing a specific backlog item, learn how Scrum team's provide this key piece of information

1. Relative estimation
2. Planning poker
3. Exercise: Chinese zodiac points – Walking one-by-one through the animals of the Chinese zodiac relatively rank them by physical size

XIII. Assessing business value – Now that you know how complex a backlog item is, it's time to asses business value, learn a basic technique that can be applied immediately

1. MoSCoW rules
2. Exercise: prioritize your product backlog – Utilizing MoSCoW rules assess business value and rank order your product backlog

XIV. Ceremonies in Scrum – The Scrum process is bookend with key meetings as well as a daily ceremony, time to learn them all

1. Sprint
2. Sprint planning "the what"
3. Sprint planning "the how"
4. Daily Scrum
5. Sprint review
6. Sprint retrospective
7. Sprint overview

XV. Day 1 conclusion – After completing an action packed day, it's time to debrief and plan for tomorrow

1. Q&A
2. Taking your temperature
3. Closing celebration

XVI. User story writing workshop – What makes the difference between a good or bad user story, learn how to tell the difference, and set your team up for success in Scrum

1. Group discussion
2. INVEST criteria for good user stories
3. Best practices
4. Exercise: user story writing workshop – In this deep dive workshop learn how to apply the latest techniques in group collaboration, silent working, and driving innovative thinking
5. Stand and stretch

XVII. Advanced prioritization – Now that you have the basics of assessing business value it's time to layer on the advanced techniques in order to add additional tools to your toolbox

1. Priority
2. Kano analysis
3. Financial models
4. Advanced prioritization techniques
5. Fire fighting
6. Exercise: re-prioritize the product backlog – Apply your favorite technique for assessing business value and re-prioritize your product backlog
7. Pair share

XVIII. Tracking team progress – Scrum provides daily transparency into team progress as well as the ability to forecast long-term completion dates

1. Exercise: ball points - In this minor physical challenge, experience the difference between estimated and actual velocity
2. Velocity
3. Burn-up charts
4. Burn-down charts
5. Information radiators
6. Scrum boards
7. Beat the clock

XIX. Additional ceremonies – Scrum is full of planning meetings and techniques, so much so that you will be surprised

1. Product road-mapping
• Company milestones
• Market timing
• Technology architecture
2. Product road-map example
3. Exercise: create a product road-map – Map our your products future 9 to 6 months in advance
4. Release planning
5. Cadence
6. Release plan example
7. Exercise: create a release plan – Plan when you will release your products "potentially shippable product increments" to your customers and end users
8. The planning onion
9. Backlog grooming
10. Estimating
11. Pass that question

XX. Exercise: product box – Identify product features that are exciting to your customers by designing the product box


XXI. Areas to watch for – Learn from your instructors experience key areas to watch out for as you go about implementing Scrum

1. Gaining consensus
2. Technical debt
3. Definition of "done"
4. Abnormal sprints
5. Scrum "buts"
6. Scrum smells

XXII. Exercise - The Scrum café or Open Space Technologies – utilizing one of these innovative frameworks you will have the opportunity to explore the classes deepest questions on Scrum


XXIII. Day 2 conclusion – Time to celebrate the learning and make future plans for action at the conclusion of the course

1. May we quote you
2. Resources
3. Q&A
4. I like my neighbor who…
5. Closing celebration

Featured Exercise

• Buy a feature – In this collaborative group approach to prioritization, explore the concept of assessing business value and gaining consensus
• Agile principles - The founding fathers of agile defined 12 principle's that characterize and agile environment, find out what they are, which are most important, and how your organization may be challenged to adopt them
• List types of defined and empirical work – Analyze types of work and choose several that are suited for defined and empirical process control
• Agile and scrum concepts – Find out what you remember about agile and Scrum terms in this group based exercise.
• Product owner deep dive – In this detailed case study put yourself in the shoes of the product owner and determine the best course of action to take.
• Fact or crap – Play this card based game in a group in order to re-enforce your learning of the roles and responsibilities in Scrum.
• Scrum simulation instructions – Learn the topic of your Scrum simulation and define roles within your team
• Create a product vision statement – With the help of your stakeholders develop a compelling vision statement to guide your team
• Identifying user roles – Identify the user roles of your product
• Develop a persona – Develop a persona for your product
• Seed the product backlog – With the help of your stakeholders author user stories (with acceptance criteria) to support your product vision
• Chinese zodiac points – Walking one-by-one through the animals of the Chinese zodiac relatively rank them by physical size
• Prioritize your product backlog – Utilizing MoSCoW rules assess business value and rank order your product backlog
• User story writing workshop – In this deep dive workshop learn how to apply the latest techniques in group collaboration, silent working, and driving innovative thinking
• Re-prioritize the product backlog – Apply your favorite technique for assessing business value and re-prioritize your product backlog
• Ball points - In this minor physical challenge, experience the difference between estimated and actual velocity
• Create a product road-map – Map our your products future 9 to 6 months in advance
• Create a release plan – Plan when you will release your products "potentially shippable product increments" to your customers and end users
• Product box – Identify product features that are exciting to your customers by designing the product box
• The Scrum café or Open Space Technologies – utilizing one of these innovative frameworks you will have the opportunity to explore the classes deepest questions on Scrum